We’re here to help troubleshoot and solve any speed bumps you may encounter. We're available via chat Monday-Friday between 9 AM to 6 PM. Outside of those times, we are pretty quick with email: [email protected]
Generally our customers stay with us for a very long time. But it's always possible to cancel your subscription. If you pay monthly, you can stop use our services at any moment starting from next month. For yearly customers it's possible to cancel the subscription but there is no refund for unused months.
No, you can receive any number of reservations and/or orders. There is no any hidden costs in case you receive a huge amount of reservations / orders.
No, we don't have any "hidden" fees
For reservations and orders you can be notified by sms. When you start to use our mobile app, you will be notified by mobile notifications; for new reviews - by mobile notifications
Usually we prefer automatic payments by RIB. For annual plan we can accept payment by chèque.
For the moment you can download our iOS application; In near future we will support Android.
Sure. In this case we need to make some settings in order to point your domain to our servers. You can transfer your domain to our registrar OR you can make some settings by yourself OR you can get us your domain credentials and our engineers will setup everything for you.
Sure, we will notify you by sms and you still can confirm / refuse orders / notifications. We also can send you weekly reports about your restaurant statistics.
Usually a domain costs about 14€ for the 1st year and between 10-20€ for following years.
Yes, it's possible to create multiple accounts for 1 restaurant. In this case, every user the app will be notified about new reservations and orders. Additionally, we can send new orders/reservations notifications by sms and by mobile notifications.
Yes, we can transfer your domain to your new registrar. Usually this service costs about 10€
Restaurant photos, restaurant/cuisine type, short restaurant description, your menu (we prefer a pdf version with a possibility to copy the text), your average bill and you can precise if you have some dishes you don't cook for takeaway orders
Yes, you can edit some information such as news using your mobile app ; in order to edit other information such as restaurant description, photos or menu you can send us an email at [email protected]
If we have all information we need about your restaurant, the website creation and all setup process usually takes 48 hours. We start to charge you only after your website is online
For the moment we support english, french, chinese and russian. We are working hard to support other languages. If you would like to see your language supported, send us an email and let us know.
TableMi allows you to easily and quickly create your online presence and take precedence over competition
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Subscribing to a subscription requires to register a means of payment. However, no withdrawals will be made from your bank account before the implementation of all services.
* The information about your payment will be kept confidential
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